Legal
Shipping & returns
Last updated 25 September 2026
Shipping
UK only. Orders paid before 2pm on a working day are dispatched the same day. Tracked, age-verified delivery in 1–3 working days. £3.49, free over £30.
Returns
14 days for unopened pods and unused devices. Opened pods cannot be returned. Message the Telegram assistant to start a return; we send a prepaid label.
Faults
Devices are covered against faults for 6 months. Do not return a device that is damaged, leaking or has a swollen battery by post — message us first.
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