Legal
Terms of sale
Last updated 25 September 2026
Who we are
Sunny Melts Ltd (company number TBC), London, United Kingdom. Email hello@sunnymelts.co.uk. These terms apply to every order placed through our website and Telegram assistant.
Age
You must be 18 or over to buy from us. We verify age before accepting any order and may ask for further evidence at any time. Orders that fail verification are cancelled and any payment refunded to the paying wallet, less network fees. It is an offence to buy vaping products on behalf of someone under 18.
Ordering and contract
An order is placed when you confirm it in the Telegram assistant. Our contract with you begins only when we confirm payment and age verification. We may refuse any order.
Prices and payment
Prices are in pounds sterling and include VAT and UK Vaping Products Duty. We accept payment in cryptocurrency via our payment processor. The crypto amount is fixed for a limited window; if your payment arrives late or short, the assistant will explain the options. We do not accept card payments on this site.
Delivery
UK delivery by tracked, age-verified courier. Someone aged 18 or over must sign for the parcel and may be asked for ID. We do not currently ship outside the UK.
Returns and faults
You may cancel within 14 days of delivery for unopened pods and unused devices; opened pods cannot be returned for hygiene reasons. Faulty devices are covered for 6 months from delivery. Nothing here affects your statutory rights.
Product information
Our products contain nicotine, which is a highly addictive substance. They are intended for adult smokers and existing vapers. Product ingredients and emissions data are notified to the MHRA under the Tobacco and Related Products Regulations 2016 and available on request.
Liability and law
We are not liable for losses that were not foreseeable, or that arise from misuse of the product. These terms are governed by the law of England and Wales.
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