Authenticity
Is it a real Sunny Melts?
Every device carries a unique 12-character serial under the base sticker. Scan the QR or type it in. We log each check, so if a serial has been scanned from lots of different places we'll tell you it may have been copied.
What the results mean:
- Authentic — the serial is ours and hasn't raised any flags.
- Genuine code, possible copy — the serial is ours but has been scanned from several different devices. Check the packaging closely and contact us.
- Deactivated — we have withdrawn this serial (for example, stolen stock).
- Not recognised — we have no record of this serial. Do not use the product.